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Dr. Mehmet Oz
Fixing Problems in Healthcare
Original Air Date: March 13, 2008
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When Doug Wojcieszak's brother died after a medical mistake in the hospital, he says his family wanted an explanation and an apology. Instead, Doug says no one claimed ownership or took responsibility for the mistake. Doug talks with Dr. Oz about his organization, The Sorry Works! Coalition, which aims to change the way doctors, hospitals and their lawyers react after adverse medical events. "A lot of families … they just need someone to give them closure and tell them what happened and level with them instead of running away and never returning phone calls," Doug says.

Plus, cancer survivor John Imerman talks with Dr. Oz about how he's helping cancer fighters and survivors connect through his program, Imerman Angels. He says his organization offers something hospitals cannot—firsthand support from peers who have beat cancer. "If you are sick with cancer, we are going to find accurately a person who is your age, who is your gender, who beat [the type of cancer you have] at your stage level [and] has been through all of the same treatments," John says. "The key is creating connections for people who feel like they are the only person [with cancer] because they feel isolated."

Related Resources
  • Sorry Works! Disclosure, Apology, and Relationships Prevent Medical Malpractice Claims by Doug Wojcieszak, James W. Saxton and Maggie M. Finklestein

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