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Six Rules for Smart Online Shopping
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Leave yourself a way out.
Major businesses should have a written return policy. Luxury auction site Portero, for example, offers a 100 percent refund within 30 days of the purchase. Elsewares, which sells independently produced designs, offers full credit for returns made within 30 days. Sites like eBay, Etsy (a marketplace for handmade items), and 1stdibs leave the return policy up to each vendor. If you don't see one listed, e-mail the seller directly before buying.

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